Troy, Mich. - Fisher/Unitech, a product lifecycle management solutions provider, has acquired R&D Technologies Inc.'s SolidWorks software business. SolidWorks 3D is computer-aided design (CAD) software for product design, validation, technical communications, and data management.
R&D Technologies' SolidWorks customers include manufacturing companies in all facets of discrete manufacturing. These companies will benefit from the availability of Enterprise PLM modules that compliment the SolidWorks Enterprise PDM functionality.
"We look forward to serving the R&D Technologies customer and exceeding their expectations for support and technical leadership with their SolidWorks investments," says Charles Hess, president of Fisher/Unitech. "We believe our role is to also serve as their advocate to SolidWorks Corporation to effectively promote software enhancements that provide further gains in productivity."
"Our decision to work with FISHER/UNITECH in this important transition of our company was based on our firm belief that it offers simply the best in support and service for the customers we have worked with for so many years," explains Andy Coutu, president of R&D Technologies.
Customers will have access to toll free phone, email and online support utilizing Fisher/Unitech's SupportExpress platform. SupportExpress provides customers with online case logging and tracking, "virtual advisor" for remote technical support sessions, SELive for online troubleshooting, Knowledge Base access, and invitations to attend Power Users Clinics, Support Hour webcasts, Night School, and Update Training Seminars.
Fisher/Unitech's 3DU online education system offers customers the option to take SolidWorks courses online via an interactive environment. Fisher/Unitech's
learning management system (LMS) ensures education objectives for each and every student are achieved.