HP Announces Partner and Customer Relief Initiatives
April 2, 2020

HP Announces Partner and Customer Relief Initiatives

PALO ALTO, CA – HP Inc. has announced a variety of relief initiatives aimed at arming its global channel partner community to effectively navigate the operational and financial challenges associated with COVID-19. 

In addition to providing a variety of financing and leasing options for end customers, the company will offer short-term, market and country-specific incentives for channel partners. Offers will vary by geography and are dependent on partner eligibility.

In addition, HP has implemented a more predictable, flat-rate incentive program and relaxed compensation models to allow for more partner flexibility with linearity while extending deadlines for submission of proof of performance and reporting. 

“As a global company, we understand the importance of acting globally while executing at the local level. Rather than taking a one-size fits all approach, we are taking a customized approach specific to the unique and evolving dynamics at the market and country level, depending on a variety of factors,” said Christoph Schell, Chief Commercial Officer, HP Inc. 

In partnership with its endorsed finance partners, HP’s Integrated Financial Solutions group is now offering a variety of financial and asset lifecycle options, including deferred/reduced payments until 2021, short term rentals and cash infusion for customer-owned HP devices through a sale leaseback program.

To address potential cybersecurity risks for those working or learning from home, HP has launched a goodwill security campaign. In addition to offering tips and advice online, HP is offering free customer webinars to help set up home offices securely.

HP will also offer its HP Sure Click Pro free of charge through September 30, 2020, to help protect users from web, email, and document-based security threats.

To help arm partners with the skills and knowledge required to optimize revenue and future-proof their business, HP University offers online, on-demand learning options across a variety of topics including sales skills education, product training and industry-leading certifications. Partners can opt in for customized online digital learning paths designed to meet their specific priorities.